AI chatbot for Hotels & Restaurants
Give every guest instant answers about rooms, dining, amenities, and availability — at any hour. InfiBot works from your own website content so every answer is accurate.
Answer every guest question before they go elsewhere
Train InfiBot on your hotel or restaurant website and menus. When guests ask about room types, rates, dining options, facilities, location, or check-in times — the bot gives an accurate, branded answer immediately.
- Room types, rates, and availability context
- Restaurant menus and reservation info
- Facilities, spa, and amenity details
- Location, parking, and transport guidance
Turn website visitors into confirmed bookings
When a visitor shows booking intent, InfiBot steps in to collect their dates, party size, and contact details. It then directs them to your booking engine or notifies your reservations team — reducing abandoned enquiries.
- Dates and party size capture
- Room preference and special request logging
- Direct link to your booking engine
- Reservations team notification
Deliver service that matches your brand
Set the bot's tone, name, and style to match your hotel or restaurant brand. A boutique hotel can have a warm, personal assistant. A fine dining restaurant can have a polished, formal presence. Every interaction feels on-brand.
- Custom bot name and persona
- Tone matched to your brand voice
- Logo and colour customisation
- Multiple chat template styles
Built for every Hospitality business
Ready to try InfiBot for Hospitality?
Set up your chatbot in minutes. Train it on your content, embed it on your site, and start handling enquiries automatically.
Common questions about InfiBot for Hospitality
InfiBot answers based on content from your website. For live availability, it directs guests to your booking engine or reservation system rather than querying it directly.
InfiBot can capture reservation intent and collect guest details, then direct them to your booking platform or notify your team to confirm.
Upload your menu as a PDF or connect your menu page URL. InfiBot will index the content and answer food, drink, and dietary questions from it.
Most hospitality businesses are live within hours. Connect your website, upload key documents, and embed the widget on your site.