Solutions E-Commerce
🛒 E-Commerce

AI chatbot for E-Commerce stores

Turn browsing into buying. InfiBot answers product questions, guides shoppers to the right items, and handles order and returns queries — without a support queue.

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70%
of online shoppers abandon carts due to unanswered questions
35%
reduction in support tickets with instant self-service
24/7
shopping assistance across every time zone
Help shoppers find exactly what they need

Train InfiBot on your product catalog pages and category PDFs. Shoppers can ask about sizes, materials, compatibility, colours, and stock — and get immediate, accurate answers that keep them moving toward checkout.

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Deflect repetitive support tickets automatically

Upload your returns policy, shipping guide, and FAQ PDF. InfiBot handles the questions your support team answers dozens of times a day — shipping times, return windows, refund process — instantly and consistently.

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Capture shoppers before they leave

When a shopper is hesitating or about to exit, InfiBot engages them. It answers last-minute questions, captures their email for follow-up, and guides them back to the product or checkout page.

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Who it's for

Built for every E-Commerce business

Fashion and apparel stores
Electronics retailers
Home and furniture shops
Beauty and wellness brands
Food and specialty goods

Ready to try InfiBot for E-Commerce?

Set up your chatbot in minutes. Train it on your content, embed it on your site, and start handling enquiries automatically.

Start free — no credit card needed View pricing
FAQ

Common questions about InfiBot for E-Commerce

InfiBot answers based on the content it has indexed from your product pages. For real-time inventory, it guides shoppers to the relevant product page or your support team.
Upload your returns and refund policy as a PDF or connect your policy page. InfiBot will answer all standard returns questions from that content.
Yes. Embed the widget once and it appears across all pages of your store, with answers drawn from whichever pages you have connected.
Most stores are live within a few hours. Connect your product and policy URLs, upload any PDFs, and embed the widget on your Shopify, WooCommerce, or custom store.
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